My mum was discharged from hospital into a care home which my brother and I deemed unsuitable and therefore we decided to move her. We visited many care homes but were immediately impressed by the friendliness and professionalism of the staff at Carleen. There are care homes with more extensive and modern facilities but with my mum having severe dementia the main priority was to get her into the care of staff who really cared and this is what Carleen delivered.
Being a nursing home it really helped to have medical staff who were fully alert to my mother’s needs, able to liaise effectively with the GP/hospital and accompany her to appointments. Carleen staff were always quick to keep us informed of any issue or potential issue. All staff regardless of role or rank were always very welcoming of visitors.
My brother and I are very grateful that Carleen made my mum’s last 15 months so peaceful and comfortable. The quality of the staff alone gives me no hesitation in recommending Carleen.